Settings and activity

20 results found

1. call park recording

   7 votes

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   0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Nov 20, 2024

2. Email-to-fax contact name should be the same with the RingCentral app

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Lorma shared this idea  ·  Nov 19, 2024

3. Delete All option for Voicemail

   9 votes

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   2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 30, 2024

4. Parked calls should be routed back to Park Group

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 24, 2024

5. Performance report align with user call logs

   30 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 12, 2024

6. automatic call recording announcement per extensions or queue

   6 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 4, 2024

7. call log data retention

   14 votes

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   2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 3, 2024

8. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   81 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Sep 2, 2024

9. Automatic Live Transcription for live call recording

   20 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 14, 2024

10. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Aug 12, 2024

11. Shared SMS were multiple users can receive and send SMS on specific number

    643 votes

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

    Lorma supported this idea  ·  Jul 26, 2024

12. Allow to switch to the old interface

    14 votes

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    6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 25, 2024

13. Pin Video on Top

    4 votes

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    Planned  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 22, 2024

14. block spam / special numbers from sending me an MMS or SMS

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 17, 2024

15. Call Queue Wait Settings - wait time

    35 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 16, 2024

16. 2 or more user recipient for SMS

    16 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 15, 2024

17. IVR Menu Incoming Call Queue

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 15, 2024

18. Interrupt the voicemail and take the phone call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma shared this idea  ·  Jul 5, 2024

19. Identify that a Call Has Been Forwarded to Recipient

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jun 14, 2024

20. Multiple fax recipients from main fax number

    60 votes

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    7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jun 13, 2024