Settings and activity

42 results found

1. Roles by Department

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lorma supported this idea  ·  Aug 14, 2025

2. Forward to AI Receptionist from any other extensions

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Aug 8, 2025

3. Manual Opt-Out option for SMS in the RingCentral app

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 31, 2025

4. Auto Reply Ability for User's SMS with Specific Information

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 29, 2025

5. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   123 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jul 24, 2025

6. Option to re-route the call from announcement only extension to IVR Menu

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Jun 26, 2025

7. Enable background music on speakerphone activation on desk phones

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Lorma shared this idea  ·  Jun 18, 2025

8. Use fingerprint or face id to login on phones

   27 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  May 30, 2025

9. Spanish language support with AI Recptionist

   11 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  May 30, 2025

10. Disable RC app status of DND for non admin.

    14 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 21, 2025

11. SMS usage of main RC number to be available for all users

    61 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 16, 2025

12. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 16, 2025

13. Robocall Reporting

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 16, 2025

14. Google Calendar Appointment booking

    4 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 8, 2025

15. Incoming calls should play a ringtone when the Poly desk phone is on an active call

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma shared this idea  ·  May 8, 2025

16. When receiving multiple calls on desk phone, have it ring/beep with audio

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 8, 2025

17. Allow multiple users to respond to the main number texts

    145 votes

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    Planned  ·  17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 7, 2025

18. Retrieved data for a deleted user extension

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  May 6, 2025

19. Allow remote control using app.ringcentral.com and mobile apps

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Apr 24, 2025

20. Schedule meeting using "Meeting Info"

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Apr 24, 2025