Ring Sense API Access
Customers with RingSense accounts would like to Integrate and have requested API Access.
Dexter Larioza
shared this idea
An API that allows to subscribe for events when RingSense processes a new call recording is implemented. See here for details: https://developers.ringcentral.com/guide/ai/ringsense
-
Paul
commented
Agree.
In this day and age - API access is important.
Ability to send webhook on call rating completion so that can be imported into Zoho CRM custom module via Make.com -
Lance
commented
I am hoping this can be worked out to where RingSense transcripts, follow-ups, summaries, etc. can either be integrated into Agency Zoom, NowCerts or other CRM/AMS, or if the direct integration isn't available to be able to send via Zapier.
-
Grace
commented
Request is for APIs that allow RingSense to push call and video data (call scores, summaries, transcripts, next steps) to outside CRM/ERP tools.