Comprehensive Data Download from RingSense
The ability to download all data from RingSense, including call logs, call recordings, and transcriptions for all users.
Proposed Features:
Download Format: Allow users to choose between various formats (e.g., CSV, JSON, XML) to accommodate different data analysis tools.
Filtering and Sorting: Implement options to filter data by date range, user, call type, or other relevant criteria.
Data Security: Ensure that downloaded data is encrypted and protected to maintain confidentiality.
Batch Download: Provide the ability to download large datasets efficiently, potentially using a background task or scheduled download.
Additional Considerations:
Data Volume: Establish guidelines or limitations on the amount of data that can be downloaded at once to prevent excessive load on the system.
User Permissions: Implement role-based access controls to restrict data download privileges to authorized users.
By implementing these features, RingCentral can enhance the value of RingSense for organizations that require comprehensive data management and analysis capabilities.