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Manage Post-call Summary and Automatic notes account wide via Admin Portal

We would like to have the capability to configure or manage Post-call Summary and Automatic notes via the Admin Portal. This will be a great help for us Admins to manage user-level AI settings.

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Elijah shared this idea  ·   ·  Report…  ·  Admin →
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  • Albert commented  ·   ·  Report

    It's unacceptable that this is turned on by default with no way to administratively turn it off at an org level. Financial companies have to follow SEC Rule 17a-4 about electronic communications record keeping and this VIOLATES it. On top of this, we do not allow A.I. to access client information, which phone calls include. Fix this ASAP.

  • Mir commented  ·   ·  Report

    Would be a great option to have an option to manage the AI notes to be automatically imported or send to a specific group messaging.