Settings and activity

78 results found

1. Mitel 6940: Presence status in Company Directory view

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Elijah shared this idea  ·  Aug 19, 2025

2. Fax usage: number of page used per year

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jul 28, 2025

3. Performance Reports Line Graph

   6 votes

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   Implemented  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jul 22, 2025

4. Access to call transcript history for all users

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah shared this idea  ·  Jul 17, 2025

5. Call Blocking Features for All Extension Types

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jul 16, 2025

6. Disable invisible status auto trigger if user is away for 15mins

   9 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jul 15, 2025

7. Remove old or inactive users from Business Analytics

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jun 10, 2025

8. Send Fax to multiple extension/recipient

   73 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jun 4, 2025

9. Control Calls Using a Desk Phone With the Desktop App

   30 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  May 19, 2025

10. Total numbers of direct calls and transferred calls to an extension

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  May 13, 2025

11. Allow all extensions to send SMS from main Company extension

    208 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Apr 28, 2025

12. HubSpot call log automation

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Elijah shared this idea  ·  Mar 24, 2025

13. Auto-login to RingCentral every time we are logged into Saleforce

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Mar 3, 2025

14. Details of Refused calls in Analytics report

    23 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Elijah shared this idea  ·  Feb 28, 2025

15. Details of Refused calls in Analytics report

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Elijah shared this idea  ·  Feb 28, 2025

16. Add multiple block numbers in user settings and download blocked numbers

    12 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Feb 20, 2025

17. Ability to Bulk upload blocked numbers

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah shared this idea  ·  Feb 20, 2025

18. Allow all users to use texting system with the company phone number

    23 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Feb 18, 2025

19. Canada - Individual's Name with Caller ID telephone number

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Jan 29, 2025

20. Disable "AI is taking notes" when on call

    157 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    
    

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    
    

    Thank you!

    Elijah supported this idea  ·  Jan 6, 2025