← RingCentral Ideas

Settings and activity

72 results found

  1. Remove old or inactive users from Business Analytics

    5 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  2. Send Fax to multiple extension/recipient

    65 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  3. Control Calls Using a Desk Phone With the Desktop App

    29 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  4. Total numbers of direct calls and transferred calls to an extension

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  5. Allow all extensions to send SMS from main Company extension

    187 votes
    Under Review  ·  43 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  6. HubSpot call log automation

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Admin →
    How important is this to you?
    Elijah shared this idea  · 

  7. Auto-login to RingCentral every time we are logged into Saleforce

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  8. Details of Refused calls in Analytics report

    17 votes
    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Elijah shared this idea  · 

  9. Details of Refused calls in Analytics report

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Elijah shared this idea  · 

  10. Add multiple block numbers in user settings and download blocked numbers

    12 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  11. Ability to Bulk upload blocked numbers

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Elijah shared this idea  · 

  12. Allow all users to use texting system with the company phone number

    22 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  13. Canada - Individual's Name with Caller ID telephone number

    4 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  14. Disable "AI is taking notes" when on call

    145 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Elijah supported this idea  · 

  15. Contacts- ALL

    50 votes
    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  16. Fax forwarding from ring central to external app or number

    18 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  17. Forward faxes to a external number

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  18. Increase conference call hours limit

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  19. Call transcription option in Bullhorn

    5 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 

  20. Option to show the forwarding extension number on a federated account

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Elijah supported this idea  · 
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