Configurable Data Retention Period for AI Notes
Description:
Allow administrators to set and manage the data retention period specifically for AI-generated notes.
Use Case:
Organizations may have different compliance or data governance policies. The ability to configure how long AI notes are retained helps meet internal data lifecycle requirements or external regulatory obligations.
Requested Functionality:
Set custom retention period (e.g., 30/60/90 days or custom date).
Option to delete notes manually or automate deletion based on the set period.
Visibility or logs showing retention status.
Corporate
shared this idea
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John
commented
This is important for customers who request their data be deleted. We can delete recordings but not AI notes. We also need to specify a retention period to align with our policies.
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Deborah
commented
This is critical. Our core compliance from an information governance aspect is that we hold such data for a specified period of time. Your system does not currently allow this. We would like to have a customisable field to enter the required retention period as per our defined policy (this may vary).