Settings and activity
13 results found
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3 votes
An error occurred while saving the comment Corporate shared this idea · -
29 votes
An error occurred while saving the comment Corporate commentedIs there a way for me to see when calls are not answered from our main company line live? Preferably via mobile app.
Just to give you an overview, we have our system set-up so that all calls that come in are routed to a call queue which is our call center. Now, we want to be able to monitor that call queue for all the calls that are missed in the most convenient way possible. Is there a way to see their call history live to monitor any missed calls via ringcentral app desktop or mobile? -
5 votesCorporate shared this idea ·
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20 votes
Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant.The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually without changing the business schedule.