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RingSense: Call Transcripts should be Integrated with Salesforce

Customer feedback: Have an API that sends the transcript to Salesforce. RingSense to send call transcripts to Salesforce.

Significance: Once the call has successfully been transcripted by RingSense the entry should be sent or integrated with Salesforce.

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0 comments · RingSense AI for RingEX · Delete… · Admin →

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Implemented · AdminEugene Mandel (Senior Director, Product Management, RingCentral) responded

Our Salesforce integration allows RingSense to send transcripts (and additional information) to Salesforce.

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