Skip to content

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

277 results found

  1. Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.

    1 vote
    How important is this to you?
  2. Would allow calling functionality to the CRM.

    1 vote
    How important is this to you?
  3. Integrate tasks with ticktick projects app.

    1 vote
    How important is this to you?
  4. Kindly add application for CRM Intergration with the Britsoft

    1 vote
    How important is this to you?
  5. Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally, I should be able to go to the app tab in RC and open Slack. You have integrations with Google in your ‘Works with Google’ section you should have ‘Works with Slack’ as installed app. There’s incredible need to to contain where conversations are happening and centralizing the activity it’s a huge miss not to offer this.https://www.ringcentral.com/apps/slack

    1 vote
    How important is this to you?
  6. when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.

    1 vote
    How important is this to you?
  7. Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.

    1 vote
    How important is this to you?
  8. Please add Azure SFTP with SSH as a solution to your archiver, Azure is the second largest cloud hosting provider, and yet no solution from RC. We want data secure within our environment and encrypted while in flight and at rest, the reason we want Azure with SSH.

    1 vote
    How important is this to you?
  9. publish Five9 UC Adapter App into Avaya Cloud Office App Gallery

    1 vote
    How important is this to you?
  10. This is the best to-do list, daily planner and organizer

    1 vote
    How important is this to you?
  11. I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

    1 vote
    How important is this to you?
  12. It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.

    1 vote
    How important is this to you?
  13. Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?

    1 vote
    How important is this to you?
  14. This would allow someone to subscribe to an article and when there are any changes they could be alerted. This was first realized with the Troubleshooting TCR application rejections article. As more rejections are added, it would be helpful to receive an alert that there is new information or rejection codes have been added.

    1 vote
    How important is this to you?
  15. Some Companys like Phsysiotherapist using this Software for Administartion of theire Patients. This would be very helpful if this tools would be integrated in Ring Central

    1 vote
    How important is this to you?
  16. Customer wanted to have another mandatory field in the dialog box with fields that needs to be answered whenever they end the call using Ring Central extensions then it will send the information to their Zoho CRM. Customer mention that it is like a customized field that they can edit anytime.

    1 vote
    How important is this to you?
  17. click to dial is working on MS Wordworking in Outlook but it would be better if it will also work on Excel

    1 vote
    How important is this to you?
  18. I want to have free trail period to test High Volume SMS (Beta) first before paying or migrating to it

    1 vote
    How important is this to you?
  19. Queue calls being done through RC integrations with SFDC shows as if it is being answered by multiple users even though it is only being answered by one user extension. Upon checking the account , base on data being shown on admin portal's call logs. It register as the call that went through the call queue and is being answered by one extension which is working as intended, but when we check the tagging on SFDS is shows as if its being answered by multiple users within the call queue. As shown on the attached screenshots.I consulted Integrations department regarding…

    1 vote
    How important is this to you?
  20. Tmob number set up up voicemail to take effect after 5 rings. i would like to have a feature where i canforward calls from my extension to my mobile and would ring for 4 times and if no answer i would like that call to be forwarded on the same mobile number and ring for multi times. unfortunately that settings is not possible since TMob voicemail already kicking in

    1 vote
    How important is this to you?
  • Don't see your idea?