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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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277 results found

  1. Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in webcams. And Reincubate Camo allows the phone to do all the video processing so your computer does not need to use additional resources to process.Below is a link from Reincubate showing what needs to be allowed in the RingCentral App for this integration to work.https://reincubate.com/support/camo/camo-faq/#allow-camo

    3 votes
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  2. Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.

    3 votes
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  3. Would like to have a setting for Mass update setting of Cloud PBX portal for all users.This will help to make changes easily for all the user who is using or integrated with cloud PBX.

    3 votes
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  4. we need this feature added so we can just dial from google sheet and without going to a different program or software, it will integrate this on rc app and will get all customers' details including their address to easily verify the account

    3 votes
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  5. We are using the RC integration into teams. If someone calls and we press reply and choose "I will call you back in 10 minutes", it says that phrase to the customer.
    The customer then has 5 options, for example, press 2 to leave a voicemail, 3 to respond Yes, 4 to respond No, or 5 to respond "Call me Urgently".
    If the customer chooses 3, 4 or 5, we are only getting a notification if the user has the RC tab in Teams open at the time. If they have teams open but are on the chat page, the…

    3 votes
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  6. The customer wants to have the feature voice/language translator for Italian users

    2 votes
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  7. ACO branded “ACO for Microsoft Outlook” Plug-in and “RCM Add-In for Microsoft Outlook” add-in for Windows.

    2 votes
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  8. Request is for an Outlook add-in that is enabled for voice to allow for click to dial and the phone panel within MS Outlook.

    2 votes
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  9. Some customers are using the chatbot and RC Phone with MS Teams and do not want the Product Tour to launch as they feel it will confuse users.

    2 votes
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  10. The requested improvements are below:
    1. Allow the option to provision a phone number back from RC to Azure AD via SCIM in case of a new created user. This option should be allowed per admin to enable/disable write back to Azure AD.
    2. Provision/sync a user from Azure AD to RC with an already assigned phone number in Azure AD – meaning this number in AD is leading and shall be assigned to the User on RC side
    3. Allow to provision/sync extension numbers from Azure AD to RC – meaning open the extension attribute on RC side to…

    2 votes
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  11. Request is to add SFDC to the list of connected accounts to pull in contacts. Enabling this setting would import Salesforce address book contacts, and view opportunities for customer accounts in RingEX.

    2 votes
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  12. In the Dynamics integration, it would be helpful to have central (administrative) control of the settings such as enable logging, screen pop, etc. This will make it easier to deploy to a large group of agents.

    2 votes
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  13. The Chrome extension is syncing the contacts from their Google Enterprise directory. The request is to be able to sync the Google shared contacts as well, which may include contacts outsides of the organization.

    2 votes
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  14. The request is, for the C2T CloudPBX integration, to have a jump link within service web to the CloudPBX portal like there is with Analytics.

    2 votes
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  15. The request is to be able to transfer live call to RingCentral Co-worker (warm, blind, to VM). Currently, when on a live call, RC for Dynamics offers ability for user to transfer. However, search results yield CRM contacts only

    2 votes
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  16. End users need a simple SMS solution that integrates into their web-based CRM. While our Google Chrome integration does off click-to SMS support, it does not support attachments or emojis. Customers need to direct their users to use the RC App when attachments and emojis are needed.

    2 votes
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  17. ...ntegration with NextGen. embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.

    2 votes
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  18. Resimpli is a popular CRM for Real Estate Professionals!!!!

    2 votes
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  19. This would be a great addition (Specify the phone number to download when using Ringcentral Archiver to Dropbox connection.) as we have many phone number and I don't need to archive all of them, just a select few. It would also be great to be able to specify the folder within dropbox they will be saved.

    2 votes
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  20. Please add the conference feature back on the integrated apps such as Outlook add in, as some customers are still looking for it,

    2 votes
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