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9 results found

  1. Visibility of Voicemail Logs for Co-Recipients on App Connect

    Description:
    Request to enable visibility of voicemail messages for co-recipients within the RingCentral App Connect dialer. Currently, this functionality is only available in the standalone RingCentral application, where users can view voicemail messages sent to co-recipients.

    Current Limitation:

    • App Connect does not currently support displaying voicemail logs for co-recipients.
    • Caller ID for standalone inbound calls is also not displayed within App Connect.
    • These are known limitations, and the development team has confirmed that updates addressing this may not be implemented until Q1 2026.

    Business Impact:
    Users who rely on App Connect are unable to view shared voicemail messages, affecting visibility…

    2 votes

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    Under Review  ·  1 comment  ·  Integrations: App Connect  ·  Admin →
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  2. AI Receptionist Calls posting to Clio via App Connect

    I should be able to log AI receptionist calls into Clio using App Connect. Some of us need to have very detailed records of every time a particular client calls, and this would make logging AI receptionist calls infinitely easier.

    1 vote

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    Under Review  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  3. Integrate with Oodo

    Do you intergate with OODO

    11 votes

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    Under Review  ·  2 comments  ·  Integrations: App Connect  ·  Admin →
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  4. Implement Call recording back up with One Drive/SharePoint

    Please Implement Call recording back up with One Drive/SharePoint.

    1 vote

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    0 comments  ·  Integrations: App Connect  ·  Admin →
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    Under Review  ·  AdminByrne (Group PM, RingCentral) responded

    There is a feature we will soon be releasing to developers that may very well make this an easy problem to solve. In the meantime, I would reach out to our partners at RingClone or Theta Lake who have independent products that do this already.

  5. App Connect extension for RingCentral, option to change from "New Lead" to "Active" status

    When a contact or candidate is added to Bullhorn via App Connect for RingCentral, they are added with a status of "New Lead". May we request a change from "New Lead" to "Active" status

    1 vote

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    0 comments  ·  Integrations: App Connect  ·  Admin →
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  6. Integrate with eLead

    Customer uses eLead CRM software and would like a standard integration.

    4 votes

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    Under Review  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  7. Integrate with Practice Panther

    I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.

    6 votes

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    Under Review  ·  4 comments  ·  Integrations: App Connect  ·  Admin →
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  8. Meadow CRM integration

    Cannabis industry.

    1 vote

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    Under Review  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  9. Integrate with Elliot CRM

    Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q

    2 votes

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    Under Review  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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