Description:
Request to enable visibility of voicemail messages for co-recipients within the RingCentral App Connect dialer. Currently, this functionality is only available in the standalone RingCentral application, where users can view voicemail messages sent to co-recipients.

Current Limitation:

• App Connect does not currently support displaying voicemail logs for co-recipients.
• Caller ID for standalone inbound calls is also not displayed within App Connect.
• These are known limitations, and the development team has confirmed that updates addressing this may not be implemented until Q1 2026.

Business Impact:
Users who rely on App Connect are unable to view shared voicemail messages, affecting visibility and responsiveness for shared or group voicemails.

Requested Enhancement:
Add support for displaying voicemail logs for co-recipients and inbound caller IDs within RingCentral App Connect to achieve feature parity with the standalone RingCentral app.

Status:
Under consideration by the development team; pending review for Q1 2026 update.