53 results found
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RingCentral for MS Teams (Remove unnecessary email addresses sync to Embedded app)
Using RingCentral for MS Teams integration, there must be a feature that will allow end users to remove unnecessary email addresses sync to the Embedded app
2 votes -
MS teams DND status
Do not set status of Microsoft Teams to away / available etc once you are on DND and became idle so you will not receive any calls .
1 vote -
Ability to remove RCV icon on the RingCentral Desktop app Teams
Currently, RC app teams have the video call feature to call everyone on that team. To avoid data breach, the customer wanted to have an option to turn this off/on account wide and or user based.
2 votes -
RC for MS Teams - Incoming Call
The customer using RingCentral to Microsoft teams Integrated app When they are in teams meeting they are still receiving a call or the phone still ringing
3 votes -
MS Teams in a meeting status
The RingCentral presence does sync to MS Teams, but the MS Teams presence does not sync to RingCentral. I have been in MS Teams Meetings before which auto set my MS Teams presence to busy and forgot to turn off Accept Queue Calls. During my meeting, I will receive an incoming call from RingCentral. Only if I specifically turn off Accept Queue Calls will I not receive a call
Hoping that eventhugh I did not disable or off accept call queue calls my status will still read as not available since I am on meeting on MS Teams.
2 votes -
Request for RC for Teams embedded App to re-sync with the MS contacts automatically after any loss of connection/sync
Request for RC for Teams embedded App to re-sync with the MS contacts automatically after any loss of connection/sync
1 vote -
Sync MS Teams users Direct Routing with out e5 licenses
As per customer, Assigning E5 Licenses to sync direct routing to RingCentral would not work for them.
As per support site, each users should have e5 licenses for them to be able to sync each users to the Service portal.
Customer would like to eliminate the need for E5 license to sync direct routing
1 vote -
MS Teams supported browser
Added ability to download Microsoft Teams on Chromebook
It only shows that current supported OS are:
Windows 108.1 (64-bit), or later
macOS 10.153 (High CatalinaSierra), or later1 vote -
MS Teams presence sync real time
Sync MS Teams and RingCentral app real time. As of now the syncing is showing delayed of about 2-3 seconds.
Confirmed that there is a delay between presence sync any improvement for this will be very helpful for us.
1 vote -
1 vote
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1 vote
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MS Teams Powershell script
Ability to have an optional powershell script in our installer (MS Teams) to automatically add program path-based rule when the installer is being run by the admin.
1 vote -
MS Teams Notifications
We have a user who would like to use Microsoft Teams for their communication instead of using RingCentral Application. One of the primary issues is the lack of proper notifications when he receives a direct or teams’ message. For instance, he walks away from his desk and he only sees a red circle on the RingCentral application in his start bar, but he is looking for something more in your face. Something that he can’t easily miss. Is there some setting that we can setup on his machine in order to mirror how Teams provides notifications?
1 vote
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