Enable headset controls to work with RingCX (answer, mute)
Enable all headsets to work Properly with Ring CX - enable the answer call button on headsets to work so one does not have to rely on the pc screen to answer calls. Also merge analytics screen with agent screen and CX with ring central. There are to many screens to deal with.
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Elizabeth
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RingCX in RingCentral app supports devices from major vendors so that agents can answer and end calls from their headsets.
