Ability to Sort Digital Inboxes By date and time
Give the ability to sort digital inboxes by date and time in admin portal and agent interface.
1
vote
Peter
shared this idea
Admin order and Agent order are the same.
Admin decides in what order to show the inboxes and nest them under a parent or not.
Order by creation date is not relevant to agents. However admin can create folders that have more recent messages and place them higher in the hierarachy.
