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How can we improve RingCX?

RingCX: Other

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able to test volume

there should be a sound setting section where you can test your input and output to make sure users will be able to hear you correctly

1 vote

Dominic shared this idea · Jan 3, 2025 · Report… · Admin →

Already Exists ·

AdminChris DeLeon (Sr. Manager, Customer Experience Solutions Engineering, RingCentral) responded · Feb 13, 2025

This feature exists within RingCX/REX Single Pane of Glass

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AdminChris DeLeon (Sr. Manager, Customer Experience Solutions Engineering, RingCentral) commented · February 13, 2025 1:13 PM · Report

This feature exists today as the agent utilizes Single Pane of Glass for their RCX agent experience.

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