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How can we improve RingCX?

RingCX: Other

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Contact List

Need the ability to upload a contact directory (Google Doc) similar to how you can today on Ring EX (Specifically for Energy Services).

2 votes

Betsy shared this idea · Jun 11, 2025 · Report… · Admin →

Implemented · Oct 21, 2026

Show previous admin responses (2)

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AdminYulia (Group Product Manager, CX, RingCentral) commented · October 21, 2026 11:20 AM · Report

Details can be found in following document:
https://support.ringcentral.com/article-v2/syncing-ringex-contacts-in-ringcx.html?brand=RingCentral&product=RingCX&language=en_US

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