How can we improve RingCX?

'Add an audio tone for calls being transferred - desk phone' has been merged into this idea

RingCX: Agent & supervisor experience

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Retain Agent Data in Historical Reports After Removing Agent

Removing the agent also removes the data from Historical Reports. We would like to request an enhancement where the agent data is retained after deleting the agent from the account.

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Jethro shared this idea · Jul 1, 2025 · Report… · Admin →

New · Jul 1, 2025

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How can we improve RingCX?

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RingCX: Agent & supervisor experience

Retain Agent Data in Historical Reports After Removing Agent

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RingCX: Agent & supervisor experience

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Retain Agent Data in Historical Reports After Removing Agent

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