← RingCentral Ideas

Settings and activity

12 results found

  1. RingCX - Messaging Targeting Rules to Detect Digital Queue Business Hours

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  2. RingCX - Email Parking

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  3. RingCX - Matching disposition in Voice and Digital Queues

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  4. Service Status Notification Tester

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  5. Test Environment for Upcoming Service Updates

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  6. Enhancement Request to show all extensions in the Corporate Directory

    11 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  7. Stay on Available status when Rejecting Calls

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  8. Include an indicator of the Primary Number when downloading a User List

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  9. Ability to edit global filters on a shared Business Analytics dashboard

    3 votes
    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Jethro supported this idea  · 

  10. Improve exporting of data for RingCentral chats/conversations

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  11. Analytics Report that includes both calls from RingCentral and Contact Center

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jethro shared this idea  · 

  12. Assign phone numbers to CCRN in MVP Admin

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Jethro supported this idea  ·