Hubspot for RingCx - have an automatic call log created for call attempts
Hubspot for RingCx - have an automatic call log created for call attempts such as manual outbound or dialer calls that are not answered
2
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Jennie
shared this idea
Thank you for reaching out. The RingCX for HubSpot embedded CTI agent integration is designed to handle agent interactions only.
Because of this, it automatically logs calls that are answered by an agent. However, it does not automatically create a log for call attempts that do not result in an agent interaction.
