Sync RingCentral App status with RingCX SPOG status
The ability of the RC app to change its status to DND when a RingCX call comes in, so they won't receive an REX call. The same goes when receiving an RC App call to change the RCX status to Unavailable or Busy.
7
votes
Mark Anthony
shared this idea
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Chuck
commented
Visa versa, too. While on an EX call, temporarily be unavailable to CX calls while the phone is off hook.