Settings and activity

19 results found

1. Interaction Search

   4 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Dec 12, 2025

2. AI Receptionist number as outbound caller ID

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Dec 8, 2025

3. Enable CNAM for Australia

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Anthony supported this idea  ·  Nov 25, 2025

4. RingCX Agent voicemail greeting

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   6 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Nov 25, 2025

5. Forced logout or manual logout reporting

   3 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Nov 17, 2025

6. Add Profile Picture to External Contacts

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Oct 29, 2025

7. Receive Fax in Multiple RC App Users

   9 votes

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   New  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Sep 10, 2025

8. Working State Timeout

   2 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mark Anthony shared this idea  ·  Sep 3, 2025

9. multiple sms recipients for call ques

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark Anthony supported this idea  ·  Sep 3, 2025

10. Sync RingCentral App status with RingCX SPOG status

    6 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark Anthony shared this idea  ·  Aug 27, 2025

11. Adding Users with phone numbers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Mark Anthony shared this idea  ·  Jun 16, 2025

12. 2 ATA with 1 phone number

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mark Anthony shared this idea  ·  Apr 17, 2025

13. Email 2FA Capabilities

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Anthony shared this idea  ·  Apr 8, 2025

14. RingCX Digital Inbox Restricted to Roles

    6 votes

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    Under Review  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Mark Anthony shared this idea  ·  Nov 19, 2024

15. Mask inbound caller ID

    11 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Anthony supported this idea  ·  Oct 15, 2024

16. Mobile app as endpoint of RingCX

    26 votes

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    Under Review  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark Anthony shared this idea  ·  Sep 18, 2024

17. Allow the 'RingCentral App' for Android/iPhone to work as an endpoint (agent leg) in Contact Center

    6 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Mark Anthony supported this idea  ·  Sep 10, 2024

18. Outbound Caller ID Drop-down Alphabetical

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Anthony supported this idea  ·  May 22, 2024

19. Pre-recorded message to leave customers when calling out!

    32 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Anthony supported this idea  ·  Mar 25, 2024
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    Mark Anthony commented  ·  Mar 25, 2024  ·  Edit…  ·  Delete…

    Wants to have a pre-recorded audio when they do outbound calling.

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