RingCX and SAP CRM Integration
Looking to have RingCX and the SAP CRM to be integrated as requested by a customer.
1
vote
Dino
shared this idea
Thank you for reaching out. We appreciate your interest in connecting RingCX with SAP to streamline your workflows.
While a dedicated, out-of-the-box CTI integration for RingCX and SAP is not currently available, you can still enhance your agent workflow using our tools:
- RingCX Chrome Extension:
- https://support.ringcentral.com/article-v2/using-the-chrome-extension-in-ringcx.html?brand=RingCentral&product=RingCX&language=en_US
- Open APIs for Custom Solutions:
- https://developers.ringcentral.com/.
We are continually evaluating and expanding our integrations to better support our customers' workflows. Your feedback on SAP integration is valuable and has been shared with our product team.
