Settings and activity

51 results found

1. Make call queue numbers available as outbound caller ID numbers in User Settings templates

   62 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Oct 31, 2025

2. Create a Do Not Call Application or DNC for RingEX

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Oct 31, 2025

3. Custom DNC

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Oct 31, 2025

4. Provide RingEX Real Time Voice Stream to Omilia for Agent Assist

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Apr 8, 2025

5. Breakout rooms should be allowed for the participants in the video meeting

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Mar 12, 2025

6. Business Analytics Dashboard and Reports Share or Export to other accounts

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Nov 8, 2024

7. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   655 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Nov 8, 2024

8. TimeClock for Users in RingEX

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Nov 5, 2024

9. Show how long a user has been in a current status

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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10. Time Clock

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Only allow RCV chats between moderator and participants (restrict Participant-to-Participant chat)

    2 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Oct 15, 2024

12. Provide better support for ADA users with hearing impairments

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Sep 10, 2024

13. Make Mobile Phone App compatible with Blue Tooth Hearing Aids.

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Sep 10, 2024

14. Phones that help people with hearing disability

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Sep 10, 2024

15. Set multiple keypress for voicemail

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dino commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

    Customer updates VM everyday with a new new greeting. Updates when out on vacation or leave. Voicemail picks up and allow for Press1 to leave a VM, Press 2 for Manager, Press 3 for Team (xfer to call queue), or press 4 for company operator.

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    Dino supported this idea  ·  Aug 13, 2024

16. RingEX PCI Compliance

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Jul 19, 2024

17. Attribute Mapping | Active Directory

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    31 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Jun 12, 2024

18. RingSense: Payment/Plan Option to extend 1yr Call Retention

    32 votes

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    Under Review  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  May 10, 2024

19. Hot Desking Time Set Log off Parameter - Pick an exact time frame

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Aug 9, 2023

20. Ability to hide icons Apps, Phone, Text, and Fax on MVP, Mobile app and browser for FinServ Customers with compliance

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Feb 9, 2023