Settings and activity

60 results found

1. Inbound Call Filtering Based on Area Code

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  May 8, 2026

2. Call Queue Routing to Certain Members by Area Code

   5 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  May 8, 2026

3. Call routing based on geo location

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  May 8, 2026

4. Geo Routing for Toll Free Number

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  May 8, 2026

5. Add drop down during a fax for billing code selection

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Apr 22, 2026

6. Outlook app for Fax Only Solution

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Dino shared this idea  ·  Apr 22, 2026

7. Fax report

   30 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Apr 22, 2026

8. Upload custom fax coversheets using the "Templates" management feature.

   46 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Apr 22, 2026

9. System wide custom fax cover sheet and API enhancement

   8 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Dino supported this idea  ·  Apr 22, 2026

10. Make call queue numbers available as outbound caller ID numbers in User Settings templates

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Oct 31, 2025

11. Create a Do Not Call Application or DNC for RingEX

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Oct 31, 2025

12. Custom DNC

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Oct 31, 2025

13. Provide RingEX Real Time Voice Stream to Omilia for Agent Assist

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Apr 8, 2025

14. Breakout rooms should be allowed for the participants in the video meeting

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Mar 12, 2025

15. Business Analytics Dashboard and Reports Share or Export to other accounts

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Nov 8, 2024

16. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    673 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Nov 8, 2024

17. TimeClock for Users in RingEX

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Dino shared this idea  ·  Nov 5, 2024

18. Show how long a user has been in a current status

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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19. Time Clock

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Only allow RCV chats between moderator and participants (restrict Participant-to-Participant chat)

    2 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Dino supported this idea  ·  Oct 15, 2024