RingCX Feature Request: Granular RBAC / Audio Library Admin Role
Executive Summary: RingCX currently lacks granular admin roles, forcing organizations to grant full administrative access even if a user only needs to manage audio prompts. This request is to introduce a Custom Admin Role framework allowing Super Admins to restrict visibility and access to specific sub-settings (e.g., granting access only to the Audio Library).

🛠️ Functional Requirements
Permission Matrix: A toggle panel (View / Edit / Hidden) for individual sections in RingCX Admin Settings:

Audio Library (High Priority)

Queues & Skill Management

Admin & Agent Provisioning

Campaigns & Scripting

UI Masking: Restricted admins will only see their permitted tabs in the sidebar; all other configuration settings will be completely hidden or grayed out.

Audit Trail: Actions taken by custom roles must be uniquely tracked in the RingCX change logs.

💼 Business Value
Security & Compliance: Enforces the principle of least privilege.

Risk Mitigation: Prevents specialized users (like floor managers updating IVR greetings) from accidentally modifying live routing scripts or queues.