Request:
Please consider adding support for reliable Canada-to-Canada call transfers without requiring the use of a non-Canadian caller ID or a Canadian carrier workaround.

Customer Impact:
The customer reports that Canada-to-Canada transfers previously worked but are now inconsistent, with some transfers completing successfully while others fail. This is impacting their ability to reliably transfer calls to external Canadian numbers and has raised significant concerns about the viability of the service.

Requested Enhancement:
Provide a supported and reliable routing solution for Canada-to-Canada call transfers, regardless of whether the destination is another RingCentral customer, while maintaining the appropriate Canadian caller ID and carrier routing requirements.

Business Impact:
A reliable transfer capability is critical to the customer's workflow. Continued failures may negatively impact customer satisfaction and could influence their decision to remain with RingCentral when their contract comes up for renewal.