Settings and activity

134 results found

1. ability to extract the reason for the audio Recording issue encountered

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   Adriane Bartholomew shared this idea  ·  Apr 20, 2026

2. SMS booster - filter received sms per call queue

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   Adriane Bartholomew shared this idea  ·  Apr 15, 2026

3. ability to create a temporary greeting without changing the workflow

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Edit…  ·  Delete…  ·  Admin →
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   Adriane Bartholomew shared this idea  ·  Apr 13, 2026

4. Update 411 directory assistance to all carrier database

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   Adriane Bartholomew shared this idea  ·  Dec 10, 2025

5. Main number Support for SMS booster

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   Adriane Bartholomew shared this idea  ·  Dec 9, 2025

6. Company Numbers & Extension Numbers Must be Enabled for Shared Inbox

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   Adriane Bartholomew supported this idea  ·  Dec 5, 2025

7. Ability to add an admin to a team group created by a different user

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   Adriane Bartholomew shared this idea  ·  Oct 22, 2025

8. Ability to change the information on the app call logs

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   Adriane Bartholomew shared this idea  ·  Oct 20, 2025

9. Enchanced voicemail transcript

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Adriane Bartholomew shared this idea  ·  Oct 17, 2025

10. Ability for the customer to check logs on why the phone is getting no service

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    Adriane Bartholomew shared this idea  ·  Oct 13, 2025

11. RingSense AI Review Scorecard enchancement

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    Adriane Bartholomew shared this idea  ·  Oct 9, 2025

12. update History info for calls being forwarded to external numbers

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    Adriane Bartholomew shared this idea  ·  Sep 30, 2025

13. Ability to create incident ticket in behalf of the customer

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Adriane Bartholomew shared this idea  ·  Sep 26, 2025

14. Automatically Sync SMS and voicemail to RingSense and Integrated CRM

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    Adriane Bartholomew shared this idea  ·  Sep 10, 2025

15. RingCentral Number ability to detect numbers that are not enabled or active for SMS

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    Adriane Bartholomew shared this idea  ·  Sep 8, 2025

16. ability to delete interactions in bulk

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Edit…  ·  Delete…  ·  Admin →
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    Adriane Bartholomew shared this idea  ·  Sep 2, 2025

17. Calls routed to voicemail should be saved in interactions

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Adriane Bartholomew shared this idea  ·  Aug 15, 2025

18. Ability to retrieve summaries prior to sync

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Edit…  ·  Delete…  ·  Admin →
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    Adriane Bartholomew shared this idea  ·  Jul 1, 2025

19. missed calls that did not reach the voicemail prompt

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    Adriane Bartholomew shared this idea  ·  Jun 10, 2025

20. ability to change organizer for a scheduled meeting

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    Adriane Bartholomew shared this idea  ·  May 9, 2025