Requesting an enhancement to RingCX that allows administrators to automate the movement or assignment of specific outbound lists between different work groups based on predefined schedules

Current Limitation:

Currently, users need to manually move specific lists between Live Voice and Voice Broadcast work groups according to their operating hours. This requires daily manual intervention to switch the lists between the two work groups.

Requested Enhancement:

Introduce advanced outbound cadence settings that allow administrators to configure automated list assignment or movement between designated work groups based on predefined schedules, including specific days and times.

For example:

During normal business hours, automatically assign designated lists to the Live Voice work group.

Outside normal business hours, automatically assign the same lists to the Voice Broadcast work group.

Allow administrators to configure recurring schedules based on business operating hours and days of the week.

Business Impact and Benefits:

Reduces repetitive manual tasks for administrators.

Minimizes the risk of human error when moving lists between work groups.

Ensures outbound campaigns follow the intended operating schedule.

Improves operational efficiency and supports consistent campaign execution.