Settings and activity

9 results found

1. Support Inbox Mode for RingCX Salesforce Embedded Agent

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Nov 3, 2026

2. Since the Real-Time Agent dashboard currently does not provide a dedicated metric for answered calls, this appears to be a limitation of the

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Oct 29, 2026

3. Provide More Granular Control Over Available Caller ID Options in RingCX

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Oct 27, 2026

4. Display Voicemail Duration in Email Notifications

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Oct 21, 2026

5. Advanced Outbound Cadence Settings in RingCX

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Oct 20, 2026

6. Bulk Application of User Settings Templates Using a File

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Sep 23, 2026

7. Restore Historical Dashboard Report Scheduling

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Sep 23, 2026

8. Expand Toll-Free Number Registration Limit

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Sep 21, 2026

9. Allow RingCX Call Recording to Begin at the Onset of Talk Time

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Christopher shared this idea  ·  Sep 16, 2026