add an event in console log or LocalStorage record for RCX messaging in case of an agent reply
hello,
it would be helpful for customers who want to track the timestamps and type of events/messages in real time through their web page where they load the messaging script.
the ask is to add a log in the console or a record in the LocalStorage that would allow determine wether amessage has been sent by the platform (channel auto message / queue event message) or a response from an agent (written message).
in the attachments, we can see the records logged in the local storage when a conversation is established. also the event message_received that is logged in the console doesn't let the dev identify the message source (human agent or the channel/queue events auto messages). adding extra data would be really helpful.
thanks