Settings and activity

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  1. 12 votes
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  2. 18 votes
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    Daniel commented  · 

    we must have this feature that is requested by many customers

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  3. 33 votes
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  4. 17 votes
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  5. 21 votes
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  6. 25 votes
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  7. 20 votes
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  8. 13 votes
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  9. 11 votes
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  10. 3 votes
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  11. 16 votes
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  12. 39 votes
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    Daniel commented  · 

    this is an absolute important feature as it increases the productivity of agents (less clicks obviously and more call control mastering).

  13. 21 votes
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    Daniel commented  · 

    this is critical as agents must be able to fully control interactions from A to Z

  14. 17 votes
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  15. 2 votes
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  16. 3 votes
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  17. 9 votes
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  18. 3 votes
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  19. 15 votes
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  20. 5 votes
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