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133 results found
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1 voteNew · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →
Edgardo
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1 voteEdgardo
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1 voteEdgardo
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1 voteEdgardo
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1 voteEdgardo
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2 votesEdgardo
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1 voteEdgardo
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2 votesEdgardo
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28 votes
An error occurred while saving the comment An error occurred while saving the comment Edgardo
commented
Needs to sync the contacts of Hubspot with RC App Contacts, currently only Google and Microsoft contacts are available to sync.
Edgardo
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An error occurred while saving the comment Edgardo
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Customer wants to show all their RC App Contacts to RC for Hubspot Contacts
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8 votes
This feature is available today
An error occurred while saving the comment Edgardo
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The Ring/HubSpot app does not give the option for "Ask First" transfers when making calls through the app, only when making calls through the browser.
An error occurred while saving the comment Edgardo
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Customer had provided screen recording which you may find attached to this email as zip file.
You can see that there is no option to "ask first" before transferring as the previous app allowed. A window in HubSpot with my contact profile also does not pop up like it used too, I realise I have multiple profiles however this is true for guests with only one profile too.
If this does not help, then we can arrange a meeting with the customer directly.
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1 vote
Our new Hubspot native integration now supports both of these features.
Edgardo
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1 vote
We are investigating this issue
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1 voteEdgardo
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2 votesEdgardo
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1 voteEdgardo
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15 votesEdgardo
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1 voteEdgardo
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1 voteEdgardo
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1 voteEdgardo
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6 votes
An error occurred while saving the comment Edgardo
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Arrive in the "Calls" section of the HubSpot inbox (this can neither be done through HubSpot's workflows nor manually moved into this section; instead an integration must place them there). Automatically assign the HubSpot conversation Contact to the relevant phone number; for several months now we have been manually unassigning the default contact for these emails - officeathand@ringcentral.biz - and manually searching for the contact's phone number (which takes up a lot of time having to do this for every voicemail we receive)
Edgardo
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Ability to sync the Hubspot contacts to RC App