← RingCentral Ideas

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121 results found

  1. Active Directory for Bulk Edit User

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  2. Hubspot Contacts sync with RC App contacts

    4 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  3. MS Teams Mobile Mode

    6 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Edgardo commented  · 

    Wants to utilize all RingCentral App features like calls, SMS, meetings and faxing when MS Teams Mobile Mode is enabled on the account. Currently, when using the RC Embedded App on MS Teams, the only available feature is for calling.

    Edgardo supported this idea  · 

  4. De-provisioned Users in AD can be deleted by Super Admin Role in SW

    2 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  5. RC for Zendesk

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  6. Corporate Directory for supported Poly Edge phones

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Edgardo shared this idea  · 

  7. Bulk User Upload for Glip / RC App Teams

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Edgardo shared this idea  · 

  8. Poly Savi 8200 on RC Phone and RC App compatibility

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Edgardo shared this idea  · 

  9. Deleted Items - Data Retention

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edgardo shared this idea  · 

  10. Call Screening RingCentral Mobile App

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Edgardo shared this idea  · 

  11. Inbound Fax Ringing RC App

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Edgardo shared this idea  · 

  12. allow SMS to be seen by all users

    6 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Edgardo commented  · 

    Customer needs to have visibility for the text messages content of other User

  13. Hubspot calls to Deskphone instead of RC Softphone

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  14. Salesforce integration call pop up screen to appear even when salesforce is minimised.

    4 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo commented  · 

    Customers want to have a pop-up for incoming calls on their RC for Salesforce (browser) if they minimize the browser or use another app. Pop-up like incoming calls on RC App.

  15. RC for Salesforce calls - Leads

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  16. RC for Hubspot - Adding Comment and Other Associations

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Edgardo shared this idea  · 

  17. Company Contacts Merge to Multiple RC Accounts

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Edgardo shared this idea  · 

  18. Scheduling a RingCentral Video using the Global Actions feature in Salesforce should automatically send an invitation email to the parti...

    2 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    An error occurred while saving the comment
    Edgardo commented  · 

    Wants to send an email notification when scheduling a meeting using RC for Salesforce

  19. Delay a user

    5 votes
    Future Consideration  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edgardo commented  · 

    When I receive an incoming call, I click the Answer button in the phone popup. It takes 4-5 seconds to answer and most of the time, someone else in our group gets the call before I do. I am using a headset connected to my computer (non-USB). Not sure if there a setting for this. I don't really want to use Auto-Answer since I am not the only one answer the queue calls.

  20. Increase Welcome email validity to 14 days

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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