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How can we improve RingCX?

RingCX: Interaction routing, workflow & queuing

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hashtag # in RCX (IVRs and queue events)

customers would like to have the Hashtag in the list of possible DTMF codes in IVRs and Queue events.

42 votes

Daniel shared this idea · Apr 1, 2025 · Report… · Admin →

New · Apr 1, 2025

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Jahn commented · April 1, 2025 4:47 PM · Report

This request has come up a few times from customers.

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Jesse commented · April 1, 2025 2:20 AM · Report

I've had a few requests to include # as a DTMF option and have not been able to implement. This would be a good addition

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Eric commented · April 1, 2025 1:44 AM · Report

very usefull option for script

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