Settings and activity

64 results found

1. Analytics regarding Text Messaging/SMS

   326 votes

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   43 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

2. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Enable/Disable OnDemand Call Recording by user (not system wide)

   82 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Reduce the Desktop Real Estate Required for the RC App

   35 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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