Enable/Disable OnDemand Call Recording by user (not system wide)
Currently, the feature Call Recording OnDemand is either enabled or disabled system wide. Request to have the possibility to set it via user, as is the case with Automatic Call Recording.
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Jeremy
commented
To enable this on a systematic level restricts Admins from controlling this as needed. We don't need everyone to record calls all the time, but when a call does need to be recorded, we want the ability to grant only approved users to record calls. A lot of other phone systems already support this feature for Admins to control.
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John
commented
very important being involved with a court system. only select users can record for legal reasons.
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Guy
commented
Features like this are required to complete migrations for many customers. Many people are worried about confidential information being recorded, especially without their knowledge.
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Adrian
commented
Allow admins to grant on demand call recording permissions per user. Currently on demand call recording is a global setting that is either on or off for all users. Please consider changing this to allow on demand call recording to be enabled only for specific users.
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Josh
commented
Want the ability to enable On-demand call recording only on specific extensions. They do not want the all users to be able to use On-demand recording, only selected ones.
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Durga Prasad
commented
This will be helpful in complying to client's privacy. We should be able to choose what user extension can use on-demand recording for both phone calls and video meetings.
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Dan
commented
Currently, the feature Call Recording on Demand is either enabled or disabled system wide. Customer would like to enable or disable per user, much like we can with Automatic Call Recording.
Could possibly be roles based?
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Carlos
commented
Current line 151. Financial institution has certain roles that need recording and others that they feel will open them up to "... litigation risks for the Bank". Requesting the ability to pick which users have access to record calls on demand.