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4 results found

  1. Ability to set Caller ID settings for all users in MS Teams

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Frank supported this idea  · 

  2. Survey & Feedback after calls

    6 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Frank shared this idea  · 

  3. Audit Trail Enhancements

    171 votes

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    58 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Frank commented  · 

    Would like to see an audit trail on physical devices. If a user puts a phone into DND, Call Forwarding or makes any changes on the physical phone.

  4. Analytics and Reporting Needs for FWD, International and Log Running Calls.

    2 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Frank shared this idea  ·