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  1. Position in Queue, Estimated wait time, and Call queue caller call back feature

    222 votes

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    Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Steve commented  · 

    If there is only one person on call and multiple calls come into the queue, the person answering the calls won't know until they get an email saying you have a missed call. Not all call queues need this feature but would be great to have it as an option. If another call comes in, put the current one on hold.

  2. Provide list of all prefixes which are chargeable outside of my calling plan

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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