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51 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html
...ngs allow hiding none site contacts from other sites, and/or hide other site contacts from this site. So a better example: I have extensions that trigger alarms, and notification bells that specific customers only have the phone number /ext for. Currently all my curious users call these extension numbers to see what they are and end up triggering alarms that we end up dispatching emergency staff to a customer site - and then look stupid and cannot charge for it because it was not triggered by the customer.1) hide specific extensions from the company contacts list,
2) hide all company contacts from a specific contact,
3) on multi-site settings allow hiding none site contacts from other sites, and/or hide other site contacts from this site