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  1. Mentioning the time-stamp of the call log in hh:mm:ss instead of current hh:mm

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Akshay shared this idea  · 

  2. Account-Wide Holiday Settings and/or Holiday Templates

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    15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Akshay commented  · 

    Currently with auto-receptionist custom rule, we can either modify the complete weekly schedule or specify date-range.However, if we have any special day(holiday) where we need complete day off or modification in working hours, then we have to change the whole weekly schedule.Thus, it become difficult to work on multiple such custom rule and also it very much manual work.Thus, if we can add 1 more condition which will be having higher priority that the weekly schedule it will ease the task.Note: When we select date range then configured weekly schedule is over-written and we have to configure from scratch. Thus need 1 more condition.