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  1. 1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Amanda shared this idea  · 
  2. 78 votes

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    Amanda commented  · 

    Our Call Center has Inbound and Outbound call recording enabled for all of the members of the Call Center. Unfortunately, this includes calls between colleagues internally. This is unnecessary and I am sure uses unnecessary space on Avaya's servers.