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4 results found

  1. Dynamic Call Queue Membership

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Keith commented  · 

    This is a must have for us.

    We regularly have 2-3 different employees backing up our primary receptionist when she is out for the day, out to lunch, etc.

    Using custom rules on the call queue to dynamically change primary members of the queue would be a FAR more elegant solution than what we have to do now.

    Keith supported this idea  · 

  2. Make Status Visible in the Dialer and Contacts Lists

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Keith shared this idea  · 

  3. Add an option to turn off auto answer when connected to Bluetooth

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Company-Wide Contact List

    73 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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