Settings and activity

3 results found

1. Analytics regarding Text Messaging/SMS

   259 votes

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   35 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   Zack supported this idea  ·  Mar 7, 2025

2. custom ringtone for mobile app

   12 votes

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   New  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Zack commented  ·  Sep 27, 2024  ·  Edit…  ·  Delete…

   This is mission critical, I didn’t expect this feature to not be available when I switched to RingCentral fulltime.

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   Zack supported this idea  ·  Sep 27, 2024

3. Sort columns for Call recordings

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zack shared this idea  ·  Nov 13, 2023