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12 results found

  1. RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard shared this idea  · 

  2. RingCentral for Salesforce: Canned Responses

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard shared this idea  · 

  3. RingCentral for Salesforce: Call Recording Links - https instead of http

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard shared this idea  · 

  4. Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard shared this idea  · 

  5. RingCentral for Salesforce: Auto Log Notes - enabled by System Admin

    7 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard commented  · 

    The Auto log notes feature is great at automatically saving Call details. This works on Picklists and text fields. However, we've noticed that it does not work on Date fields. If possible, extending this capability to include Date fields (and all supported field types) would be useful to ensure there is no potential for 'gaps' in what is saved into Salesforce

    Richard shared this idea  · 

  6. RingCentral for Salesforce: Record Types and Picklists

    12 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard shared this idea  · 

  7. Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  8. Salesforce plugin - please update the product so that it supports dependent drop down lists

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  9. Salesforce plugin - Please update the product so that it supports lookup fields

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  11. Salesforce WebRTC plugin - Date format is limited to US format

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  12. RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Richard commented  · 

    This would be very useful for businesses who have specific data requirements which must be captured during a call. The ability for fields to be conditionally mandatory or mandatory in particular circumstances (e.g. only for certain subsets of users) would also be advantageous.