RingCentral for Salesforce: Auto Log Notes - enabled by System Admin
Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control over 'Auto log notes' as 'Auto log calls' (i.e. enable/disable for everyone by default) would be helpful
7
votes
Richard
shared this idea
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Achim
commented
That would be very useful for us, too.
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Richard
commented
The Auto log notes feature is great at automatically saving Call details. This works on Picklists and text fields. However, we've noticed that it does not work on Date fields. If possible, extending this capability to include Date fields (and all supported field types) would be useful to ensure there is no potential for 'gaps' in what is saved into Salesforce