← RingCentral Ideas Settings and activity 3 results found Put call queues to back in queue 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating KingWest shared this idea · Sep 21, 2023 Position in Queue, Estimated wait time, and Call queue caller call back feature 222 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 38 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment KingWest commented · Sep 21, 2023 · Edit… · Delete… Patients/customers complain they don't know how long their wait is or where they are in the queue. This should be something you have so patients/customers have an idea of how much longer they have to wait or how long they may have to wait. Save Submitting... Call Queue estimated wait time feature 14 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating
KingWest
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Patients/customers complain they don't know how long their wait is or where they are in the queue. This should be something you have so patients/customers have an idea of how much longer they have to wait or how long they may have to wait.