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  1. Embeddable analytics dashboard

    4 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jacob shared this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    675 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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