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  1. Embeddable analytics dashboard

    4 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jacob shared this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    671 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!