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← RingCentral Ideas

Settings and activity

7 results found

  1. Live Queue Agent Monitoring

    11 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Cynthia shared this idea  · 

  2. Getting simultaneous calls from different queues

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Cynthia shared this idea  · 

  3. Allowing more than 10 pickup as queue member

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cynthia shared this idea  · 

  4. Having the employees see how many calls they took

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Cynthia shared this idea  · 

  5. Capability of declining a call

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Cynthia shared this idea  · 

  6. Organizing Manage queues & Caller ID

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Cynthia shared this idea  · 

  7. Per-user outbound caller ID list customization and search feature.

    46 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Cynthia commented  · 

    It'd be great to show the number you want when calling a client back- most of the time we can't choose our number and work directly for a business but if we could use the business's number we work for to return a call it would not arise any questions to our potential patients.