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1. Add option for call queue to disable voicemail

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   Call Queues now have the option to advise callers of heavy call volume and disconnect, which can help when you prefer not to send calls to voicemail. You can learn more about setting it up here: Call Queue setup guide.

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   Mike commented  ·  Oct 22, 2020  ·  Edit…  ·  Delete…

   Would very much like an option to completely disable voicemail on a call queue. Currently this is only possible after hours; we need to have this also available during business hours.Thanks!

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2. Allow a Call Queue to disable voicemail

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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