Add option for call queue to disable voicemail
Customer would want to have an option for call queue to disable voicemail just like a user extension have
8
votes
Paul
shared this idea
Call Queues now have the option to advise callers of heavy call volume and disconnect, which can help when you prefer not to send calls to voicemail. You can learn more about setting it up here: Call Queue setup guide.
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Shawna
commented
This would be ideal. Please work on this one!
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Mike
commented
Would very much like an option to completely disable voicemail on a call queue. Currently this is only possible after hours; we need to have this also available during business hours.Thanks!